Shipping & Returns
Shipping in the Contiguous USA and Hawaii
Good2GoCo wants to make preparing simple, easy and affordable! That's why we offer free shipping for orders over $99* and low cost, flat rate shipping of $9.99* on orders under $99 to the contiguous United States and Hawaii.
*Some restrictions apply – contact us at: 1-833-424-3777 for remote regions.
Shipping to Alaska
We can ship to Alaska, however orders must be placed over the phone and actual shipping costs apply. Please call 1-833-424-3777 for a shipping quote or to place your order.
Free shipping promotions exclude free shipping to Alaska.
If you have any questions regarding our shipping policy or your order please do not hesitate to contact us! Call us at 1-833-424-3777 or e-mail us at email@example.com. Thank you!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, You must acquire a return authorization from Good2GoCo Inc. prior to shipping your return. Any items returned without a prior return authorization will be refused by our shipping department. You may request a return authorization by contacting firstname.lastname@example.org. Your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
- Gift cards
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Product with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
REFUNDSOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will respond with a return authorization and address.
Please Contact email@example.com for a return authorization
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.